How to evaluate an Automotive CRM Software
If you are looking to buy an Automotive CRM for your Automotive business, these are some points to help you.
11 Questions to ask while evaluating an Automotive CRM:
1. Does the CRM have features that satisfy your business needs?
2. Does the CRM align with your business cycle?
3. Will the CRM enable you to measure crucial business statistics? Like sales, incoming deals, bounced leads, won deals, lost deals, etc.
4. Does the CRM have the ability to expand in terms of the user base and technology for the next 5 years?
5. Does the Automotive CRM have measures to safeguard your data?
6. Is the Automotive CRM easy to understand & use? Does it have a simple interface which is easy to navigate?
7. Can you and your employees use the CRM on the go?
8. Can the Automotive CRM be customized to suit your needs?
9. What would be the annual cost of the Automotive CRM?
10. Would the Automotive CRM integrate with the current software products you use?
11. Would your sales people be able to multi task with different sales activities like follow ups, customer interactions & quoting from the CRM?
9 Questions to ask while evaluating an Automotive CRM vendor:
1. How well does the vendor comprehend your business and sales process?
2. Is the vendor able to answer your business concerns?
3. Does the vendor give you a guided demo? What is your feed back after the demo? How is the first hand buying experience?
4. What is the CRM provider’s market reputation?
5. How is the after sales support? Does the vendor provide online or phone support?
6. What is the support response time?
7. What would be the time frame needed to implement the CRM?
8. Would the CRM vendor provide payment options?
9. Would the CRM vendor provide your team with training and the needful documentation to understand the Automotive CRM?
Conclusion:
Check out a Automotive CRM for more details about CRM for your Automotive Business.
See our Automotive CRM blogs for more resourceful reads.
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Contact our CRM Solution Architect via phone or email – Click here
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