Scenario of the Healthcare industry & CRM for healthcare
Optimum healthcare is the breakeven point for any economy. Countries like India, Australia, U.S.A, U.K, Africa, Hong Kong, Singapore, etc. serve as hubs for Healthcare oriented organizations like fitness centres, physiotherapy centres, clinics, etc. However, it becomes a challenge to sustain existing clients & convert leads equally. The prevailing rigorous competition and loopholes of incompetence make having a mechanized solution imperative.
Healthcare businesses usually face hurdles while channelizing their resources & manpower to follow-up and win more customers. Healthcare CRMs help solve such conditions by providing solutions for the root causes. The market for CRM in the healthcare industry sees an upscale on the horizon for the next 3-7 years i.e till 2020.
The 100+ things that you can do with a Healthcare CRM This post is an attempt to show you the you can do with a CRM & much more!
Download Booklet onTop Features of Healthcare CRM Software
Modules of Healthcare CRM:
1. Sales target Module
This module helps you:
– Set, follow and observe sales targets for your enterprise and sales representatives respectively.
– Observe your revenue trend.
– Monitor & handle the sales performance of your enterprise and sales teams.
2. Lead Management Module
This module lets you:
– Add multiple leads.
– Know the status of each follow-up and prioritize leads to close more deals faster.
– Club and allocate leads as per your desire.
– Foresee your supposed revenue income with sales forecasts.
3. Follow-up Modules: Call, Email, SMS & Meeting Module
These modules let you:
– Do follow-up calls, emails, sms and meetings from a single panel.
– Schedule follow-up calls, emails, sms and meetings with leads.
– Place reminders for follow-ups, calls and meetings.
4. Patients Module
This module lets you:
– Add contact data of clients.
– Allot, classify and converse with your clients via calls, emails and sms.
5. Products / Services Module
This module lets you:
– Feed-in details of several healthcare products / services.
– Mention their specific details & related taxes.
– Monitor their sales in real time.
6. Calendar Module
This module lets you:
– Serves as a calendar.
– Freeze important dates relevant to your business, employees, prospective & existing clients.
7. Contacts Module
This module lets you:
– Compile, alter and delete contact details of clients.
– Preserve important dates about the products and services availed.
– Send payment reminders, etc.
8. Import Data Module
This module lets you:
– Pull-in your current client, contact, product / service data.
– Know who imported the data.
– Avoid information replication.
9. Announcement Module
– This module lets you:
– Prepare and automate internal announcements to your employees.
10. Company Module
This module lets you:
– Give details of your company, franchise, etc.; save, manage & know this data.
– Add, change and trash contact details & designations of employees according to departments.
11. Tags Module
This module lets you:
– Make & customize tags
12. Tasks Module
This module lets you:
– Add diverse tasks and their descriptions.
– View the completion status, priority and task end dates.
13. Pending Data Module
This module lets you:
– Identify the pending data throughout your leads, clients and contacts.
14. Newsletter Greeting Module
This module lets you:
– Generate bulk emails to clients and prospects.
– Exercise mass emailing campaigns.
15. Birthday & Anniversary Module
This module lets you:
– Wish Clients via emails & sms.
– Set alerts for the same.
16. Reports Module
This module lets you:
– Get current updates & insights about your business & sales.
17. User Module
This module lets you:
– Introduce new users in the system.
– Specify their roles & titles. Provide access to various modules.
– Group users according to departments, branches and designations.
Conclusion:
In our humble effort to provide the maximum information to help Healthcare businesses can select a CRM.
Eager to see these modules in action? Get registered for a demo of our Healthcare CRM.
You can see more posts on Healthcare CRM here.
Resources & sign-up:
Top Features of Healthcare CRM Software
Infographic on Features & Functionalities of Healthcare CRM
Factsheet on CRM for Healthcare Business
Checklist for Buying Healthcare CRM Software
Buyers Guide for Healthcare CRM Software
Booklet on Healthcare CRM for Sales Target Management
Booklet on Healthcare CRM for Lead Management
Booklet on 100 plus Features of Healthcare CRM
7 Secrets to Boost Sales with a Healthcare CRM
5 Key CRM Reports for Healthcare Business
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