How to evaluate a BPO CRM Software
If you are looking to buy a BPO CRM software for your BPO, these are some pointers to help you: 11 Questions to ask while evaluating a BPO CRM: 1. Does the...
Tagged: BPO CRM
BPO CRM pros and cons
The following are the pros of using a BPO CRM: We have listed a few of the key Pros of BPO CRM. However, there could be more. Sales Productivity 1. Automate recurring tasks so...
7 Key advantages of BPO CRM
An advantage is a factor that puts you in a better position to achieve your desired outcomes. With respect to this definition, we have listed some advantages that a CRM software can give...
BPO CRM benefits
Why are BPO businesses shifting towards CRM Softwares? BPOs have a lot lying on the horizon due to these possibilities: – More Asian countries being preferred for outsourcing – Cloud mobility – Internet of...
Which business is BPO CRM useful for?
Scenario of the BPO industry – 2017: Even though the IT – BPO sector’s possibly slow growth, these are some possible trends: – India and other Asian countries will serve as hot locations for business...
Maximize lead follow-up efficiency with CRM for BPO Business
Follow ups, BPO businesses & CRM: Effective communication is the apex virtue of a growing BPO company. Concerned parties must be delivered targeted information as & when they demand. Since BPO companies mostly...
Manage sales teams effectively for BPO business with CRM
Manpower management, BPO businesses & CRM: Workforce management is also one of the important challenge for BPO industry. A well managed hierarchy is the cause & effect of clear understanding & delegation of responsibilities....
BPO businesses can convert more Leads with CRM!
Leads generation, conversion in BPO businesses & CRM: Competition levels are soaring high in the BPO industry. Therefore addressing to every new enquiry is crucial. Managing these enquiries and turning them into leads...
BPO CRM gives effective Sales Target Management!
Sales Targets, BPO businesses & CRM: The predominant position of Indian BPO industry in the world market is now challenged by countries like Philippines, China, Malaysia, etc. Indian BPO industries have started troubleshooting...
Managing contacts for BPO business in CRM
Contacts management, BPO businesses & CRM: Activities of BPOs and contact centres call for a combat with a mix of multiple prospects from different time zones. Hence, organizing contacts becomes eminent. Sending important messages,...
Retaining Clients in BPO business with CRM
Client acquisition & retention, BPO businesses & CRM: BPO companies have to deal with clients belonging to different time zones. To foster strong relationships with every client, knowing their needs & demands is...
BPO CRM Featurelist
Scenario of the BPO industry & CRM for BPO business BPO businesses extend their services across various industries on both a B2B as well as B2C level. Its closely knitted relation with the...
Summary of BPO CRM – Part 2
Purpose of this blog To understand utility of BPO CRM in short and help businesses choose the correct CRM. Why should you read this blog?. If you want to – Keep track on Sales...
Summary of BPO CRM – Part 1
Purpose of the blog To have an overview of BPO CRM and help businesses choose the correct CRM. Why you should read this blog ? If you want to – Do follow ups in...
BPO CRM features in a business flow
Pinning in more and more customers under your company’s brand can be faster if your sales target management, lead servicing and follow-up are speckless. See how our bpo crm comprehends your BPO business’ flow...
8 Ways BPO CRM is a sales boost!
When all your business transactions are happening over the phone, losing track of what your customer is being delivered with becomes pretty easy. If you’re the aware entrepreneur who wants to constantly evolve your business performance,...
Track, follow – up and manage leads for BPO business
Do you face problems in managing leads & tracking sales follow-ups in your BPO business? If yes, knowing these would be your concerns: – Which are the lead sources? – Leads from which source are getting...
Top 5 CRM reports for your BPO business
If you asked yourself right now, “What’s the status of my BPO’s sales targets?, “How are my sales executives performing?” or some such pressing question we bet you’ll be clueless. If you want instant...
How to set, monitor & achieve sales targets for BPO business?
The BPO culture has been constantly rising but Why hasn’t the BPO industry peaked? Despite the fact that the BPO industry is a budding one in the Asia – Pacific it hasn’t peaked its...
BPO CRM Features and Functionalities Infographic
All you need to start transforming your BPO business is 3 minutes on this blog post. Yes, we’ve actually timed it just like you time every sales call. Getting to the point, if you...
Factsheet on BPO CRM
The latest forecast for the BPO industry in India holds some really good hikes with the BPO sector poised at 9 plus billion! The key selling points that buyers would consider are quality services, scalability,...
How to choose the right BPO CRM?
We strive to collate information from the CRM domain expertise and industry knowledge that our team has gained over the years and share it with you, to help you make the right decision. Having...
Checklist For Buying BPO CRM Software
Why are we creating this Checklist for Buying a BPO CRM? Since, we faced a lot of issues while evaluating and buying tools, technologies and softwares for our internal use as well as for our...
6 Key Features of BPO CRM Software
Having served 200+ clients and providing CRM for several industries, our team has listed a few important features and functionalities required by the BPO industry. You can view our clients! Desirable turn around times,...
