Track, follow – up and manage leads for BPO business

booklet on bpo crm for lead management


Do you face problems in managing leads & tracking sales follow-ups in your BPO business? 

If yes, knowing these would be your concerns:

– Which are the lead sources?

– Leads from which source are getting converted?

– Which sales person is converting more prospects?

– Which sales person is not following-up leads properly?

– Are all leads being followed-up regularly?

How can a BPO CRM help you solve this problem?

-The ‘Lead Module’ lets you add contact and account requirement details of prospects

– Assign leads manually / automatically to sales people

– Monitor sales follow-ups of every sales people

– Get real time reports to know the follow-up, account opening and client bounce reports daily, monthly, quarterly, half-yearly, yearly, etc.

– Let your sales team set reminders and follow-up precisely using an equipped console of tools.

– Ensure quality improvement for your sales calls and follow-ups with an easy to access database of centralized customer details and updates.


Resources on BPO CRM Software:

1. Download BPO CRM Software Buyer’s Guide
2. Download Top Features for BPO CRM Software
3. Sign up to view Reports in BPO CRM
4. Hosting, security, compatibility, integration and customization details of BPO CRM
5. Sign up for a BPO CRM Demo

Do you want an obligation-free consultation on BPO CRM?

Contact our BPO CRM Solution Architect via phone or email – Click here
Chat with our BPO CRM Solution Architect (Mon-Fri, 10 am-5 pm IST) – Click here

Want more information on how you can boost your lead conversions, proceed here: BPO CRM

Our blog can serve you good reads on BPO CRM.

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