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Scenario of the Insurance industry & CRM for Insurance business
The Insurance industry is where businesses converge be it banks, NBFCs like brokerage firms, loan / service companies, Insurance companies, etc. Money flows through the market in the form of stocks, bonds, mutual funds, debentures, etc. Every Insurance business primarily focuses on growing their money at a macro level. Executing sales flawlessly can be a mammoth task when there’s a lot at stake while managing money for individuals and corporates. Bad sales can give you a bottleneck and drain business down a drain.
CRM can help improve conversions by providing a highly equipped sales management, regulate follow-up activities & squeeze insights from real time numbers. Many Insurance enterprises & other Insurance businesses in Australia, U.S.A, UK, Africa, Singapore, etc. use crms. This trend has moved to India and as per the KPMG-CII report the Insurance sector in India will boom till 2020. This also assures that Insurance crm solutions will help businesses make smart moves for at least the next 3-7 years.
Know the 100+ things that you can do with a Insurance CRM in this comprehensive feature list.
Modules of Insurance Services CRM:
1. Sales Target Module
This module helps you:
– Freeze, track and monitor sales targets for your Insurance business and sales teams respectively.
– Minutely observe your financial progress.
– Monitor & administer the sales activities of your business and sales team members.
2. Lead Management Module
This module lets you:
– Add numerous leads.
– View the status of every lead follow-up and prioritize prospective clients to sell more Insurances.
– Categorize and allot leads according to your choice.
– Get sales forecasts to predict your business’ revenue expansion.
3. Follow-up Modules: Call, Email, SMS & Meeting Modules
These modules help you:
– Follow-up with leads via calls, emails, sms and meetings.
– Streamline follow-up calls, emails, sms and meetings with potential clients.
– Set reminders for follow-ups, calls and meetings.
4. Insurance Module
This module lets you:
– Add, organize and manage different insurance details.
– View and upgrade the status and take relative steps like follow-ups, etc.
5. Agents Module
This module helps you:
– Include and manage multiple agents’ details.
– Know commission details, pay dates and status.
6. Incentives / Commission Module
This module lets you:
– Add and oversee incentive particulars and payments of sales people / Insurance agents.
7. Payment Module
This module lets you:
– Add and manage incentive and commission payments via NEFT, cheques, etc.
8. Payment Collection Module
This module lets you:
– Stay informed about client’s payments; cheque & courier details.
– Convey sms & email alerts to clients.
9. Client Module
This module lets you:
– You can add contact details of clients.
– Assign, categorize, and communicate seamlessly with your clients via calls, emails and sms.
10. Calendar Module
This module lets you:
– Serves as a calendar.
– Let’s you mark important dates relevant to your business, employees, leads and clients.
11. Import Data Module
This module lets you:
– Pull-in data of your existing clients, contacts, policies, renewals, etc.
– Know the details of data importing.
– Avoid data duplication.
12. Tags Module
This module lets you:
– Create & customize tags.
13. Announcement Module
This module lets you:
– Make and streamline announcements for internal employees of your firm and CRM software.
14. Company Module
This module lets you:
– Add and manage specifics of your firm and branch; save and get basic contact details.
– Add, modify and trash contact details & designations of sales people & agents according to departments.
15. Tasks Module
This module lets you:
– Type-in different tasks with descriptions.
– View the completion status, priority and finish date of every task.
16. Pending Data Module
This module lets you:
– Know exactly what data is pending throughout your leads, clients and contacts.
17. Newsletter Greeting Module
This module lets you:
– Convey mass emails to existing & potential clients.
– Execute email marketing campaigns.
18. Birthday & Anniversary Module
This module lets you:
– Wish Clients via emails & sms.
– Set reminders for the same.
19. Reports Module
This module gives you:
– Access to updated & intelligent reports for better clarity about your business, sales & employees.
20. User Module
This module lets you:
– Add new users in the CRM.
– Describe and know their roles & titles.
– Provide access permissions to various modules of the Insurance CRM.
– Group users as per their departments, branches and designations.
21. Contacts Module
This module lets you:
– Compile, modify and delete clients’ contact details.
– Save important dates regarding the insurance policies purchased.
– Set prompts for payments, etc.
Conclusion:
We hope our humble effort to provide Insurance businesses with the maximum information for selecting a Insurance crm has been helpful.
Try a bootleg version of our Insurance CRM here.
Read more informative posts: Insurance CRM
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