Retaining clients in Travel Business with CRM

by Dquip Team · January 9, 2017

Travel businesses and how a CRM helps their challenge with retaining clients:

It is quite obvious that once a client has established a business relation with your Travel company, you have a thin chance of being a preferred business. However, if Travel businesses want to leverage on the existing clientèle, there need to be certain activities done which are as follows:

– Communicate with clients on regular well spaced intervals

– Market your new and current packages and services

– Have a record of their previous purchase, and much more

In case you want to increase your chances of getting more return customers, a Travel CRM software can be your solution.

View this comprehensive feature list to know all the features and modules of a Travel CRM.

Download 100 Plus Features Of General Travel CRM

Client Module

– Maintain a database of all clients & their contacts.
– You can add contact details of clients.
– Assign, categorize, and communicate seamlessly with your clients.
– Store basic details of products & services your clients have taken from you.
– Save important dates regarding products and services purchased.

21 Things that you can do in client module:

1. Add contact details of clients & attach documents if needed.

2. Categorize, assign & share clients with other users in the CRM.

3. Pull data of the converted leads.

4. View contact details of all clients.

5. You can do the following by using the action button of the list clients module:
– Edit the Client Status
– Edit the Client Category
– View Communication History
– Create Quotation
– Add Product / Service
– Add Payment Reminder
– Schedule Meetings
– Schedule Calls
– Schedule Emails
– Schedule SMS
– Modify Details of a Client
– Add Contacts to a Client
– Add Remarks for a Client
– Attach Documents
– Deactivate / Reactivate a Client
– Delete a Client

Conclusion:

To see all these above mentioned features in action, view our demo.

If your Travel business has different needs from the above given,you can check out our 3 other softwares for Travel business.

Also find these modules – Travel CRM

– Lead Module

– Follow-Up Modules (Calls, SMS, Mass Emails & Meetings Modules)

– Client Module

– Sales Target Module

– Contact Module

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