6 Key Healthcare CRM Features

by Dquip Team · Published December 2, 2015 · Updated December 2, 2015

Having served 200+ clients and providing CRM for several industries, our team has listed a few important features and functionalities required by the Healthcare industry. You can view our clients!

Every business in the healthcare industry has a lot in it’s roster which directly implies that there’s very limited timelines for delivering to exceptional standards of products and services. Knowing your patient and understanding their needs and appropriately estimating the needs that they would have become a core concern for each business whether they acutely deal with the patient or are induced indirectly. These concerns imply that each business in the healthcare industry needs to have a clear foresight, sound understanding of their core market and clients and constant analysis of business activities. One also needs to know how each sales person and team as well as each branch is performing daily.

A CRM identifies patterns in the sales and helps forecast sales. In addition to these, a healthcare crm also facilitates efficiency for sales teams to monitor consumer behaviour and get exponentially improved deal closings.

Though these pointers listed aren’t in any order of importance, they will make your search for a CRM Software easier and fruitful.

Some features of a CRM:

1. Centralise Patient Information

2. Patient appointments

3. Patient diagnosis

4. Store patient scanned reports & documents

5. Patient medical history, add details & attach documents

6. Patient medication

Visit our website for all the CRM Features.

Resources on CRM for Healthcare:

1.Download Buyer’s Guide for Healthcare CRM Software

2.Download Checklist for Buying Healthcare CRM Software