Summary of BPO CRM – Part 1
Purpose of the blog
To have an overview of BPO CRM and help businesses choose the correct CRM.
Why you should read this blog ?
If you want to
– Do follow ups in an organized and easier way
– Manage lead and client data effectively
– Keep conversation history easily accessible
– Accelerate lead conversion ratio
– Manage and monitor sales target
When should you read this blog?
– Wanting to increase efficiency
– Store data centrally
– Examine your product / service performance regularly
– Increase security of your data
– Regulate follow ups
BPO CRM ( India, Australia, USA, UK, Hong Kong, Singapore)
The rise of BPO sector has helped businesses across the globe to become cost effective and flexible. Since outsourcing is a cost effective method of getting work done, almost all businesses have started to outsource their operations.
If your company belongs to the blooming BPO sector you definitely need a CRM to treasure your precious B2B leads / clients. Client Relationship Management is the core of BPO sector. Add more value to your company by incorporating a CRM for lead and client management.
Keeping the above thoughts in mind we have made a cumulation of 5 blogs give complete information on CRM for your BPO business
CRM for BPO sector – features and business flow
Take a look at this infographic featuring 7 key modules for BPO business. Know how a CRM can make sales process simpler and systematic.
8 ways CRM for BPO business is sales boost
– Receive more customers
– Know your clients requirements and have informed conversations
– Pitch your stock products/ services
– Delight customers and provide instant services
– Reports
– Stay informed
– Landscape view of your BPO
– Know how your each sales call is faring
Track, follow up and manage leads for BPO business
CRM helps to make Lead Management simpler. Know your leads and assign them to your salesperson. Click on the link to know more
Top 5 reports CRM reports for your BPO business
– Sales forecast report
– Sales person wise targets achieved
– Lead stage report – Valuations
– Lead priority report – Valuations
– Sales target achieved report (yearly)
How to set, monitor and achieve targets in BPO business
A CRM enables you to set and monitor targets at every step. Tracking them effectively will help you achieve targets. Read the blog to know more!
We hope this blog on BPO CRM was helpful to you.
For more guidance on BPO CRM, connect with us!
You can read more on BPO CRM, here!
Resources:
Download 5 Key CRM Reports for BPO Business
Download Checklist for buying BPO CRM
Download booklet to know 8 Ways BPO CRM is a Sales Boost
Download Booklet on 100 Features of BPO CRM
Download Booklet on BPO CRM for Lead Management
Download Buyers Guide for BPO Business CRM Software
Download Booklet on BPO business CRM for Sales Target Management
Download Factsheet on CRM for BPO Business
Download Infographic on Features & Functionalities of BPO business CRM
Download Booklet on Top Features of BPO CRM software
